Job Description
Field Service Manager
Country/Region:
Netherlands
Job Location:
Heerlen
Required Travel (%):
40 %
Work Model:
hybrid
Field Service Manager
Your Mission
As our Field Service Manager, you lead and develop a high-performing field service organization that delivers safe, reliable, and customer‑focused services across the Benelux and Rhein-Ruhr region. You ensure operational excellence, service quality, and profitability—while driving a culture of safety, competence, and continuous improvement.
How you will make a difference
- Lead, mentor, and grow a diverse Field Service team, ensuring strong performance, technical excellence, and customer orientation.
- Coordinate and oversee all field service projects—from planning and scheduling to execution and reporting—to ensure safe, timely, and efficient service delivery.
- Strengthen HOERBIGER’s service quality and compliance by implementing and maintaining best‑practice standards for HSE, ISO, VCA-VOL, and technical procedures.
- Collaborate closely with Sales, Engineering, Purchasing, and external partners to deliver seamless, end-to-end service solutions.
- Champion customer relationships by analyzing service findings, discussing results onsite, and developing performance‑enhancing service contracts.
What you should be good at
- Deep technical knowledge of reciprocating compressors or comparable rotating equipment (e.g., engines, pumps) and strong troubleshooting skills.
- Proven leadership experience in managing and developing multi-disciplinary service teams in an international industrial environment.
- Strong project management capabilities, including planning, coordinating, and overseeing complex service interventions.
- Solid understanding of HSE compliance and experience in promoting a strong safety culture.
- Excellent communication skills in Dutch and English (German beneficial), supported by strong stakeholder management abilities.
What you can look forward to
- A key leadership role in a global technology organization with a strong engineering heritage.
- A collaborative and international environment with room for your ideas and continuous learning.
- Regular technical and leadership training, including opportunities to deepen expertise in rotating equipment and HSE.
- Hybrid working options combining office, field, and customer-site presence.
- Attractive compensation package based on the CAO Metaal en Techniek.
- The chance to make a measurable impact on customer satisfaction, service excellence, and business success.
Who we are
Join our global team of over 6,400 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values — Pioneering Spirit, Courage, Fairness, and Closeness — we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 40 countries and more than 133 locations, you’ll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. #YouMakeADifference
Your Mission
As our Field Service Manager, you lead and develop a high-performing field service organization that delivers safe, reliable, and customer‑focused services across the Benelux and Rhein-Ruhr region. You ensure operational excellence, service quality, and profitability—while driving a culture of safety, competence, and continuous improvement.
How you will make a difference
- Lead, mentor, and grow a diverse Field Service team, ensuring strong performance, technical excellence, and customer orientation.
- Coordinate and oversee all field service projects—from planning and scheduling to execution and reporting—to ensure safe, timely, and efficient service delivery.
- Strengthen HOERBIGER’s service quality and compliance by implementing and maintaining best‑practice standards for HSE, ISO, VCA-VOL, and technical procedures.
- Collaborate closely with Sales, Engineering, Purchasing, and external partners to deliver seamless, end-to-end service solutions.
- Champion customer relationships by analyzing service findings, discussing results onsite, and developing performance‑enhancing service contracts.
What you should be good at
- Deep technical knowledge of reciprocating compressors or comparable rotating equipment (e.g., engines, pumps) and strong troubleshooting skills.
- Proven leadership experience in managing and developing multi-disciplinary service teams in an international industrial environment.
- Strong project management capabilities, including planning, coordinating, and overseeing complex service interventions.
- Solid understanding of HSE compliance and experience in promoting a strong safety culture.
- Excellent communication skills in Dutch and English (German beneficial), supported by strong stakeholder management abilities.
What you can look forward to
- A key leadership role in a global technology organization with a strong engineering heritage.
- A collaborative and international environment with room for your ideas and continuous learning.
- Regular technical and leadership training, including opportunities to deepen expertise in rotating equipment and HSE.
- Hybrid working options combining office, field, and customer-site presence.
- Attractive compensation package based on the CAO Metaal en Techniek.
- The chance to make a measurable impact on customer satisfaction, service excellence, and business success.
Who we are
Join our global team of over 6,400 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values — Pioneering Spirit, Courage, Fairness, and Closeness — we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 40 countries and more than 133 locations, you’ll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. #YouMakeADifference
Information at a Glance
Country/Region:
Netherlands
Job Location:
Heerlen
Required Travel (%):
40 %
Work Model:
hybrid
