Your Mission

Join us in driving Europe’s hydrogen transition by coordinating all aspects of the service process. You will help maintain high customer satisfaction and ensure smooth day-to-day operations in a rapidly growing, future-oriented environment.

How you will make a difference

• Plan Service Projects: Coordinate installation & commissioning schedules together with Project Engineers.
• Dispatch Technicians: Assign and manage field service resources while optimizing routes and appointments.
• Ensure Timely Execution: Monitor deadlines, service priorities, and project progress for smooth operations.
• Support Customers: Receive service requests and provide clear updates on scheduling, job status, and next steps.
• Connect Teams: Coordinate with Sales, Technical Support, Warehouse, and Procurement to ensure seamless workflows.
• Manage Administration: Maintain ERP/CRM data, prepare service reports, invoices, quotes, and documentation.
• Improve Processes: Support SLA compliance and identify opportunities to enhance service processes and efficiency.
• Drive Quality: Record customer feedback and contribute to continuous service improvement initiatives.

What you should be good at

• Technical Foundation: Completed training or degree in mechanical engineering or electrical engineering.
• Project Know-How: Experience in project management or coordinating technical tasks.
• Service Experience: Background in customer service, field service planning, or dispatching is a plus.
• System Confidence: Skilled in working with ERP/CRM systems and digital tools.
• Organizational Strength: Ability to structure tasks, prioritize, and multitask effectively.
• Communication Talent: Clear, friendly, and solution-oriented communication style.
• Independent Workstyle: Able to work autonomously with high reliability.
• Team Spirit: Collaborative mindset with enthusiasm for problem-solving.

What you can look forward to

• Varied role with responsibility: Shape your work and make a real impact.
• Agile energy in a global, future-oriented company: Be part of a small, flexible team with the possibility to drive meaningful change.
• Cross-border projects: Collaborate with internal and external teams, as well as renowned customers.
• Career growth and development: Kickstart your journey with structured onboarding and grow through personalized development, a global network, training, and career opportunities.
• Open and collaborative culture: Enjoy mutual support and working as equals, team spirit and international collaboration.
• Competitive Compensation: A gross annual salary based on wage structure agreements starting at € 53,500.- adjusted according to individual qualifications and experience. Many additional benefits, including access to an on-site canteen and other perks.

Who we are

Join our global team of over 6,400 colleagues and shape the future with us. We develop innovative solutions that reduce emissions, enable clean mobility, and move key industries forward. Guided by our core values — Pioneering Spirit, Courage, Fairness, and Closeness — we are ENABLING CHANGE. FOR A BETTER TOMORROW.
At Hydrogen Industries & Mobility (H2IM), you will be part of a fast-growing, agile team developing and maintaining H₂ compressor solutions for mobility and high-pressure applications. Combining start-up energy with the strength of a global organization, we are dedicated to advancing hydrogen as a key element of a sustainable future.
Ready to make a difference? Apply today and become part of our journey. #YouMakeADifference